My
Services

I attend, I listen, I take notes — and I make sure nothing gets lost between the doctor's office and your kitchen table.

Medical appointments move fast. Doctors speak in shorthand. And by the time you're back home, the details start to blur. I sit beside your loved one in the exam room, take clear and thorough notes, ask the follow-up questions that matter, and deliver a written summary so the whole family stays informed — no matter who could or couldn't be there that day.

And when the bills start arriving, I stay in it. Medical billing is designed to be confusing — incorrect charges slip through, benefits go unclaimed, and statements pile up until the stress compounds. I review every bill line by line, call providers and insurers on your behalf, dispute errors, and make sure you're receiving every benefit you're entitled to. You shouldn't need a law degree to understand your own healthcare costs.

What this looks like:

• Pre-appointment preparation & question planning

• In-person attendance at all medical visits

• Detailed written notes & visit summary

• Follow-up coordination with specialists or pharmacies

• Family communication so everyone stays on the same page

• Comprehensive medical bill review & error identification

• Insurance claim follow-up & appeals

• Medicare & supplemental benefits optimization

• Direct communication with providers on your behalf

Utility bills, warranty claims, vendor calls, household help — I track it all down and follow through until it's handled.

Life is full of phone calls nobody wants to make. The warranty on the microwave expired and the company won't budge. The utility bill doesn't look right. The landscaper didn't show. The cable company put you on hold for an hour. I take all of that off your plate. I'm the one making the calls, sitting on hold, disputing the charges, finding the right person to talk to, and not hanging up until it's resolved.

Beyond the phone calls, I'm also the one finding and hiring the right people when something needs doing — a handyman for the leaky faucet, a cleaning service you can actually trust, someone to hang the curtains or haul away the old furniture. I source them, vet them, schedule them, and make sure the job gets done the way it should.

What this looks like:

• Utility & household bill auditing and disputes

• Warranty claims & consumer advocacy calls

• Vendor sourcing, vetting & hiring

• Scheduling household help — cleaners, handymen, movers, organizers

• Sitting on hold so you don't have to

• Organized filing system so nothing falls through the cracks

• Subscription & service cancellations or negotiations

I find the right people, schedule the work, show up on site, and make sure it gets done right.

When the gutters need cleaning, the furnace needs servicing, or the bathroom needs a grab bar installed — it shouldn't fall on you to vet contractors, coordinate schedules, and take a day off work to be there. I manage the entire process: sourcing trusted, vetted professionals, scheduling at times that work for your family, being present on-site to supervise the work, and following up to make sure everything meets the standard your loved one deserves. No more wondering if it got done. It got done.

What this looks like:

• Sourcing & vetting trusted local contractors

• Scheduling, coordination & calendar management

• On-site presence during all service visits

• Quality checks & follow-up

• Seasonal home maintenance planning

• Emergency repair coordination

For clients who want a consistent, trusted presence — someone who knows their situation and stays in their corner.

Some situations don't need a single appointment — they need someone who shows up again and again. Ongoing Support is for families who want a dedicated concierge relationship: regular check-ins, proactive problem-solving, and the peace of mind that comes from knowing someone who truly understands your loved one's world is always just a phone call away. I learn the rhythms of their life, anticipate what's coming next, and quietly handle what needs handling — before it becomes a crisis.

What this looks like:

• Regularly scheduled check-in visits

• Proactive needs assessment & planning

• Priority scheduling across all services

• Ongoing family communication & updates

• A dedicated point of contact who knows your story

• Flexible, retainer-based engagement