Holding what matters, in every direction.

Senior life comes with a lot of moving parts. So does being the adult child who lives an hour away and worries constantly. Held exists to take the hard, overwhelming, time-consuming pieces off your plate — and handle them with the care and follow-through they deserve.

My
Services

  • I attend, I listen, I take notes — and I make sure nothing gets lost between the doctor's office and your kitchen table.

    I go to your appointments with you, take notes, and make sure nothing gets missed. When the bills come in, I handle those too.

    What this looks like:

    • Attending doctor's visits and taking notes

    • Writing a clear summary for you and your family

    • Reviewing medical bills

    • Calling insurance companies on your behalf

    • Making sure you're getting all your benefits

  • Utility bills, warranty claims, vendor calls, household help — I track it all down and follow through until it's handled.

    The phone calls nobody wants to make — billing errors, warranty claims, companies that put you on hold forever — I make them for you. I also find and hire trusted help when something needs doing around the house, and will be present for appointments if needed.

    What this looks like:

    • Disputing bills and handling warranty claims

    • Making phone calls on your behalf

    • Finding and scheduling cleaners, handymen, movers

    • Keeping everything organized

  • I find the right people, schedule the work, show up on site, and make sure it gets done right.

    When something in the house needs fixing, I find the right person, schedule the work, show up when they do, and make sure it gets done right.

    What this looks like:

    • Finding and vetting local contractors

    • Scheduling at a time that works for you

    • Being there in person during the work

  • Ongoing support

    For people who want someone in their corner — not just once, but regularly.

    What this looks like:

    • Regular check-in visits

    • One dedicated person who knows your situation

    • Priority scheduling for all services

    • Staying in touch with your family

  • Living History Documentation

    Every life has a story worth telling. I sit with you, listen, and help turn your memories into something your family can hold onto forever.

    What this looks like:

    • Guided conversations at your pace

    • Lif story documentation

    • Photo integration if you'd like

PRICING

Bill Pay or Organization / Financial Organization / Household Projects Assistance

•$40/hour (includes phone calls made, summary of work with suggested next steps, if any)

or

•Flat monthly retainer can be negotiated, if desired


Transportation / Rides to Appointments / Grocery Assistance

•$30/hour (plus mileage at ~$0.72/mile, the current IRS rate)

or

•Flat per-trip fee can be negotiated, if desired


Family Communication / Summaries for Adult Children / Accompaniment into Appt

•$20/hour to accompany into appointment, scribe, and provide report

(can be bundled into Transportation rate if desired)


Bundled Monthly Package

•Basic –$400/month (once weekly hr long check-in, bill review, 1 ride)

•Standard – $600/month (daily check-ins by phone, bill review & support, 4 rides, monthly family summary)

•Premium – $900/month (daily check-ins, household support, 8 rides, weekly family updates)


Living History Recording

•Interview Only

$180 / 3-hour sitting fee *, family receives digital recording  ​

•Interview & Transcription 

$250 / 3-hour interview*, family receives digital recording and transcription

•Interview, Transcription, & Album  

$540 / Assumes a 3-hour interview *, plus transcription, assembled in an album along with pictures provided by client

* Plus $50/hr for each additional hour

Not sure where to start? That's what I'm here for.

Every situation is different, so there's no one-size-fits-all price. Let's talk about what you need first — then we'll figure out the rest together.

My Approach

Every service is delivered personally. No call centers, no rotating staff, no strangers at the door. When you work with Held, you work with me — and I treat your family the way I'd want someone to treat mine.

My mother's microwave broke. She called the big box store. She sat on hold. She was told to go online to make a claim. Her claim was denied, though it was under extended warranty. She eventually gave up. By the time I found out, she'd been afraid of a fire and had unplugged her microwave in fear one night.

So I did a warranty deep dive. They tried to deny responsibility. I leaned in and got a service visit approved and scheduled. I was on site for the visit, our repair person wanted to order a replacement part, we insisted on a replacement microwave. Within a week a credit was issued for the original purchase price and we went shopping! A week after that our Held Handyman installed her new microwave!

Held takes the reigns and holds on until the problem is solved, and in this case, the soup can be reheated!

This Is What It Looks Like

The microwave that almost won.

Let’s chat.